Returns & Refund Policy

If you would like to make a return, you have 20 days to send items back to us from the day you receive it for a full refund. Items must be returned in their original condition - unworn, unwashed, with all tags still attached, and shipped back in the original packaging.

 

Please note: Customers (U.S. and International) are required to cover the return shipping cost. Please use a trackable service and keep proof of postage receipt until after your refund has been processed.

 

We do not offer exchanges for returned items at this time.

Shipping Policy

Abbie Ross offers free standard shipping on orders over $200 within the U.S only. We offer expedited (1- 3 day) shipping for an additional charge. For all order inquiries, please contact us through our contact page or at no-reply@abbieross.com.

 

UPDATE: Due to the holiday season as well as the adherence to COVID-safe guidelines, orders may be delayed. We thank you in advance for your patience.

Privacy Policy

It is our promise that we will use information collected from you only in the following capacities:

•          Process payment and refunds

•          Ship and deliver your orders

•          Send you information regarding our latest services and processes

•          Respond to your questions, refund requests, and comments

•          Personalize your shopping experience on our website

 

We will not use or disclose (or permit the use or disclosure of) personal information that could be used to identify an individual member in any circumstances except to ensure the proper functioning of our business and the website. We will take all reasonable steps to ensure that all information collected from you is accurate, up to date, complete, stored in a secure environment, and accessed only by our authorized personnel.